ICCS: Bringing safe, effective, and human-centred AI into education

The Institute of Communication and Computer Systems is one of Greece’s premier research organizations, situated within the National Technical University of Athens (NTUA). Structured around a constellation of interdisciplinary research groups and laboratories, ICCS brings together academic staff, researchers, PhD students, and faculty members from NTUA to address pressing scientific, engineering, and societal challenges.

Among ICCS’s research units, the Information Management Unit (IMU, imu.ntua.gr) focuses on advanced information management, artificial intelligence (AI), and trustworthy digital innovation. Since its founding in 1997, IMU has evolved into a multidisciplinary research unit focused on designing intelligent, reliable, and human-centered AI services and advanced technologies for digital transformation. The unit’s research portfolio encompasses the entire data and machine intelligence lifecycle, from acquisition and analysis, through secure computation, to decision support. A central feature of IMU’s identity and vision is a strong commitment to trustworthy AI. The IMU’s Trustworthy AI Lab (http://imu.ntua.gr/trail/) was established specifically to empower the emergence of human-centered, reliable, and responsible AI.

The lab’s explicit mission is to make “trustworthy AI” synonymous with “AI”, ensuring that all systems are designed to mitigate bias, guarantee transparency and security, uphold data sovereignty, and protect against discrimination.

Within the FAITH project, ICCS/IMU has led two critical technical workstreams:

• Development of the Educational LSP AI Solution — ICCS designed and developed the Educational LSP AI solution at the heart of the FAITH project, enabling innovative AI-driven learning experiences for students.
• Trustworthiness Assessment — ICCS conducted trustworthiness assessment of the Educational LSP solution using the FAITH-AI TAF tools, evaluating the system against criteria of fairness, transparency, security, and reliability.

Through its foundational technical contributions and its leadership in trustworthy AI, ICCS/IMU stands as a key pillar of the FAITH project’s mission to bring safe, effective, and human-centred AI into education.